Any returns must be made within 14 days of the date of delivery. All products must be unopened with unbroken seals and in the original packaging to be considered for a refund. Any apparel items that are returned will only be eligible for an exchange or SHREDZ store credit. If interested in a return, please contact a support specialist atsupport@shredz.com and they can guide you with specific instructions to your order and refund.