Shipping & Handling
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How do I know if my order has shipped?
Once you have completed your order, you will receive a confirmation number and/or receipt number. Processing generally takes anywhere from 24-72 hours (please note extended processing time may occur during sale periods). Once your package has been picked up by our contracted carrier (USPS) you wi... -
The shipping amount that we charge is solely for the shipping method. Each country's regulations are different so there is a chance that you may get charged duties or custom fees. SHREDZ is not responsible for any duties or custom fees imposed by the recipient's country.
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I'm having trouble placing my order
We are sorry that you are having trouble placing your order. Shoot our support department an email at support@shredz.com, and we'll help you figure this out right away. -
I used an old address when I placed my order, what do I do?
Shoot our support department an email at support@shredz.com, and we'll help you figure this out right away. -
What if my order has been lost?
Contact us at support@shredz.com, and a support specialist will gladly assist you to make sure you get your order! -
Where is my order shipping from?
Orders are shipped from our fulfillment center in California. Domestic orders are delivered via USPS with Priority Shipping in 2-7 business days. International shipments are shipped in 5-10 business days; expected delivery time with customs and shipping times, can be an additional 2-21 business d...